By using the Southern Cross Hospitals Limited website, you agree to the use of cookies as disclosed in this policy. 

What is a cookie?

Cookies are small text files which are sent to your computer when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies act as a memory for a website, allowing that website to remember your computer on your return visits. Cookies can also remember your preferences, improve the user experience and tailor the adverts you see to those most relevant to you.

What cookies does Southern Cross Hospitals Limited use on this website?

The two kinds of cookies used on Southern Cross Hospitals Limited website are session cookies and persistent cookies.

Session cookies are used to remember selections made on our website. Session cookies are deleted automatically when you leave the website or close your browser.

Persistent cookies are used to identify you when you return to our website and/or to remember specific information about your preferences.  These cookies also help us understand browsing behaviour within the website, which can assist us in customising content that we believe will be most relevant to your interests.  Persistent cookies are stored on the user's computer and are not deleted when the browser is closed. These cookies must be manually deleted if you want to remove them.

Different cookies are used to perform different functions.

Performance cookies – these cookies are used to obtain statistics on how visitors interact with our website. For instance, these cookies may be used to determine which pages are visited most often. Performance cookies collect information that is aggregated and therefore cannot be used to identify you. This type of information allows us to continuously improve our website to provide a better online experience.

Southern Cross Hospitals Limited example: Google Analytics cookies collect information in an anonymous form, providing Southern Cross Hospitals Limited with information about how our website is used.  Southern Cross Hospitals Limited can determine where visitors have come from to our site, how they are interacting with our site and how many visits have been recorded to our site. These third party cookies assist with making on-going improvements to our website and the online experience.

Functionality cookies – these cookies allow our website to remember choices you have made previously in order to improve your online experience.  For example, if you set your location, we use cookies to save your location preference.

Advertising / targeting cookies - these cookies collect information about your browsing habits, which assists in the delivery of more relevant advertising.  Third party organisations, including Google, collect certain information when you visit our website in order to display advertisements when you visit other websites.  Advertising features that we use include Google Analytics’ Demographics and Interest Reporting, Google Display Network Impression Reporting, Remarketing with Google Analytics, Facebook and other Advertising Networks.  We may also use the following AdWords or Double Click Manager features: remarketing, interest categories, similar audiences, other types of interest-based advertising and demographic and location targeting.

Social media cookies - we use social media on some sections of our website to help communicate our messages and give you the best experience (e.g. YouTube videos we embed).

Social media services have their own privacy policies and may track your use of our website on those pages where their links are displayed. They do this by the use of persistent session cookies. If you are logged in to those services (including any Google service) while using our site, their tracking will be associated with your profile with them.

How do I control my cookie settings on my computer?

Should you choose to disable or block our cookies, you can do this through your browser.  Click on the 'Help' menu on your browser to learn how to manage your cookie preferences.

More information is available on Google’s use of cookies (Google Privacy & Terms website section) and also on how to opt out of targeted advertising (Google Analytics Opt-out Browser Add-on). 

We may change the content of this cookie policy at any time without notice, and any revised terms located on the website from time to time will apply to your use of the website or any website services.

Updated: September 2017