Quality Performance

A passion for quality and patient safety

At Southern Cross Hospitals we’re always striving to give patients the best possible experience when they visit our facilities. 


We do that in several ways:

We have robust and thorough clinical safety, quality and risk systems in place to support operational excellence in our hospitals.

We encourage participation and feedback from everyone associated with our hospitals. In addition to patients, family and whànau, that includes: surgeons, anaesthetists, nurses and other healthcare professionals and support staff who work with us.

We make quality care and patient safety a priority at all our hospitals. Always.

We’re working hard, every day, to be the leader in private elective surgical care in New Zealand. How do we check we’re on track? We monitor and measure what we do, including reporting our performance. And we think it’s important to share that information - to show what we’re doing well and where we’re working to improve.

Find out more by selecting one of the links above and, if there’s anything you think we could do to make this information more useful or easy to understand, please let us know.